1. Scope and Acceptance

These Terms of Use govern the access to and use of the Reach mobile application (MVP 1 – Test Version). The application is currently under development and is made available on a limited basis to selected individuals for the purpose of testing. It is not a commercial product and is not publicly released.

By using the application, you confirm that you have read, understood and agreed to be bound by these Terms. You acknowledge that your use of the application is voluntary and at your own risk. If you do not accept these Terms, you must not use the application.

2. Nature of the Service

Reach is a prototype designed to connect individuals based on shared emotional experiences, with the intention of enabling private one-to-one peer conversations. The application does not provide a complete or final set of features. It does not include any user support, content moderation, or reporting functionality. The application is not operated by an incorporated entity and remains a pre-release tool intended solely for internal testing and development purposes.

3. No Clinical Support or Guarantee of Outcome

Reach is not a healthcare service and does not provide professional medical, psychological or therapeutic assistance. It is not intended to replace advice or care from licensed professionals. If you are in distress or experiencing a mental health crisis, you must seek immediate help from qualified professionals or emergency services in your area.

No assurance is provided that use of the application will result in any benefit to your emotional or mental well-being. You are solely responsible for evaluating whether this platform is appropriate for your use.

4. User Responsibility

You are entirely responsible for your actions and decisions while using the application. You are advised not to share sensitive or identifying personal information such as your full name, home address, contact details or social media accounts. Although respectful communication is encouraged, the developers cannot control or verify user behaviour and disclaim any responsibility for the conduct of other users.

You should exercise care and discretion at all times.

5. No Moderation or Support

This version of the application does not include any mechanisms for content monitoring, automated message screening, or intervention in user interactions. Messages exchanged between users are not reviewed or moderated. There is no facility to report harm or abuse, nor any system to intervene in the event of a serious issue.

By using the application, you accept the possibility of encountering unmoderated or inappropriate content and agree to use the service at your own risk.

6. User Misconduct

Although the service is intended to foster supportive and empathetic interactions, the developers cannot prevent misconduct or harmful communication by users. If you experience any behaviour which causes you discomfort or concern, you should cease the interaction immediately.

The developers accept no liability for emotional distress, reputational harm, or any direct or indirect loss resulting from user interactions.

7. Intellectual Property

All rights in the application, including its name, branding, concept, visual elements, written content, and design, are owned by the developers of Reach unless stated otherwise. You may not copy, reproduce, alter or distribute any part of the application or its content without prior written permission.

8. Changes and Termination

The developers reserve the right to update, suspend or discontinue access to the application at any time without notice. These Terms of Use may be revised from time to time. The most recent version will be made available within the application or provided upon request.

You may stop using the application at any time by removing it from your device.

9. Limitation of Liability

The application is provided as is, without any representations or warranties of any kind, whether express or implied. The developers make no guarantee regarding its performance, reliability, suitability, or effect on users.

To the fullest extent permitted by applicable law, the developers shall not be held liable for any direct, indirect, incidental, or consequential harm, loss, or injury arising out of your use of the application or your interactions with other users.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Belgium. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Antwerp, Belgium.